Process & Approach

After initial information gathering sessions to better understand the client’s needs, we developed a rudimentary workflow to take immediate work. We monitored our processes during this initial phase, and we began to introduce efficiencies. The development of live data monitoring tools allowed for the tracking of an article’s lifecycle once received, and we generated monthly performance reports from this data to share with the client and better track our overall performance. Our editorial staff became overburdened with administrative tasks, so we introduced a coordinator to absorb these tasks and allow our editorial staff to focus their efforts. We built training materials for freelancers, expanding style guides and developing online courses to expedite onboarding. Lastly, we developed automated tools to pre-edit manuscripts before editorial review; this ensured that style rules were consistently applied and allowed our editorial staff could focus on higher-level concerns. Partnering with GW Editorial unburdened our client from the stresses of managing schedules, copyediting, and quality assurance.